About WaterQ

What WaterQ does

WaterQ helps people who are dealing with water damage get connected with a trusted, local restoration company quickly. The cause might be a burst pipe, an overflowing appliance, a roof leak during a storm or floodwater from outside. Call (888) 817-5061 at any hour and we'll connect you with an independent water damage restoration company that serves your area.

We built WaterQ because water damage is time-sensitive and stressful, and searching through dozens of listings at 2 a.m. while water is spreading across the floor is the last thing anyone wants to do.

What WaterQ is not

WaterQ is a referral service, not a restoration contractor. We don't employ technicians or perform restoration work. The companies you're connected with are independent businesses. They're responsible for their own work, estimates, pricing, licensing, insurance and warranties.

Before you hire any restoration company, we encourage you to:

• Ask about state and local licensing, especially for mold remediation in states that license it, such as Florida, Texas and Louisiana.
• Ask about proof of insurance and staff training (for example, IICRC certification).
• Get a written scope of work and estimate before work goes beyond emergency mitigation.
• Read any contract or work authorization before signing, including how billing and insurance payments are handled.

Where we help

WaterQ serves cities and communities across Florida, Georgia, Texas, Louisiana, Alabama, Mississippi and California. See the full list of service areas.

The information on this site

Our service and city guides are written to help you understand water damage, flooding and mold, and what to expect from the restoration process. Local facts are drawn from public sources such as the National Weather Service, NOAA, FEMA and state and local government agencies. Guidance here is general and is not a substitute for advice from a licensed professional, your insurance company or local officials.